Welcome to Project Heist. By accessing or placing an order on our website, you agree to the terms below. Please read them before you shop.
1. About Us
Project Heist ("we," "us," "our") operates this website and sells the products listed on it. These Terms govern your use of the site and any purchase you make through it.
2. Eligibility
You must be at least 18 years old, or have permission from a parent/guardian, to place an order on this site. Some products (including gel blasters and lighters) have their own minimum age recommendations, listed on the individual product page — it's your responsibility to review these before purchasing, especially if buying as a gift.
3. Products & Pricing
- We make every effort to display product information, images, and pricing accurately, but errors can occasionally occur. We reserve the right to correct pricing or product errors, cancel affected orders, and issue a full refund where this happens.
- Prices are listed in INR and are subject to change without notice. The price charged is the price displayed at the time your order is placed.
- Product availability is not guaranteed until your order is confirmed.
4. Orders & Payment
- By placing an order, you confirm that all information provided (shipping address, contact details, payment details) is accurate.
- We accept the payment methods listed at checkout, including Cash on Delivery where available.
- We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or stock issues.
5. Shipping
Shipping timelines and terms are outlined in our [Shipping Policy]. Delivery estimates are not guaranteed and may vary due to factors outside our control.
6. Returns & Refunds
Our return and refund terms are outlined in our [Return & Refund Policy]. Please review this before ordering due to the nature of our products, general returns are not accepted, but damage/defect claims are covered within the stated window.
7. Intended Use & Product Safety
Our products are intended for recreational and personal use only. You agree to use all products responsibly, follow included safety instructions, and supervise use by minors where applicable. We are not liable for injury, damage, or loss resulting from misuse, modification, or use outside the product's intended purpose.
8. Intellectual Property
All content on this site including but not limited to the Project Heist name, logo, branding, product names, photography, and written content is our property or used with permission, and may not be copied, reproduced, or used without our written consent.
9. User Conduct
You agree not to use this site for any unlawful purpose, to attempt unauthorized access to our systems, or to interfere with the site's normal operation.
10. Limitation of Liability
To the fullest extent permitted by law, Project Heist is not liable for any indirect, incidental, or consequential damages arising from your use of this site or our products, beyond the value of the order itself.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Vadodara, India.
13. Contact Us
Questions about these Terms? Reach us at info@projectheist.com